Google Talking to Me

So, I had a brief back-and-forth on gmail with the Google Talk Team (no, I don’t know them, it was just an email to the support address) about a thing and I have to admit that when I got an email from Google on Gmail, I anticipated something really cool. Like, I’d click on the email and it would take me to Google Earth, then zoom in on Mountain View in Silicon Valley (Google’s headquarters) all the way through a skylight in their building, at which point I’d see a small memo on a support team member’s desk with the answer written on it, which would also be searchable using an online OCR application.

It was just an email. It was courteous, which was nice, but it was just an email.